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Page 5 - Clinical Connections - Spring 2021
P. 5

 Residents
LIFE DURING COVID app RESIDENTSapp EXPERIENCES OF JOINING DURING THE
WPANDEMIC
hen effective communication
with clients is key to your work,
a disease that separates people is a tough curveball to be thrown at the
start of your specialist training. Clinical Connections spoke to residents who started their roles amid the first wave of the pandemic. The picture of frustration at circumstances beyond anyoneapps control, coupled with adaptability and creativity, will no doubt be familiar to clinicians up and down the country.
Dave Beeston, Resident in Emergency and Critical Care, said: "Starting a residency in the middle of a pandemic is not exactly what I had planned for 2020, but itapps been an interesting experience. Residencies provide numerous challenges and I have to admit, itapps been difficult not having access to my usual hobbies to de- stress because of COVID, but itapps forced me to experiment with new pastimes.
Resident Richard Sparrow with patient Evie
appWorking in Emergency and Critical
Care has meant that there has been no decrease in cases app they are all urgent, an emergency or critical. Weappve been working throughout the pandemic and we are busy as ever. Weappve had to adapt as a team and that has meant being more flexible with changing shifts at the drop of the hat, which can be a bit tough when you cover 24/7. Itapps tiring, but itapps been really great to see how we can pull together as a team to continue to deliver a high standard of care to our emergency and ICU patients."
Richard Sparrow, Resident in Internal Medicine, said: appI think one of the most significant effects has been the impact on client relationships and interaction. I can only speak for myself, but I think others probably feel the same. It just seems far more difficult to build a rapport with people through a headset doing consultations over the phone. Perhaps weappre just not as good
at it as Gavin and Stacey were! It must
be difficult for clients too app putting trust in someone that is essentially to them a virtual veterinarian, other than a brief encounter in the car park on admission.
appOne of the more challenging aspects has been managing the sensitivities and emotions of all involved during patient euthanasia in these socially distant times. Frankly, itapps just not nice to have restrictions on the number of people who can say goodbye to their family pet, and a rather clinical process app which is in conflict with our ethos in the veterinary team. It is all
for everyoneapps safety app the client as much as ours. It has been great to see so many owners be very understanding of the circumstances and necessities, despite the upset, and appreciative, nonetheless.
appOf course, the team has pulled together and just got on with it as best as they can at the end of the day. One of my resident colleagues actually made a great point that doing a residency during a pandemic is actually probably pretty good timing as at least no one else is going out and having fun that youappre missing out on. Iappd also like to point out that our fabulous interns have been the true heroes throughout this.app
Georgina Hall, Resident in Emergency and Critical Care, said: appStarting a residency in the midst of the pandemic introduced its own set of unique challenges. Not being able to build an in-person relationship with clients is definitely the hardest part, even though I had adjusted
to that from my previous job. Getting to know members of a large team was a
fun challenge. We seem to live a double life app digital avatars on Microsoft Teams and masked clinicians on the shop floor. Embarrassingly, I often didn't recognise
the real version of the digital person that I had just been liaising with. It turns out that peopleapps chins are important for my brain's facial recognition! Having said that, the entire ECC team was super welcoming and within a few weeks I felt at home, despite the unusual start.app
For small animal referrals, please call: 01707 666399
Email: qmhreception@rvc.ac.uk
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